First helmet shipped was dropped in the factory. Mystified as to why the warehouse would ship a defective product, I called customer service. My representative was wonderful, and mailed me a new helmet within two days. It's perfect. My last helmet lasted five years, with normal wear and tear, worn almost daily. Solid product and cool designs. So many female helmets are just plain.
Only complaint is it fits tight for a 2XL. I wished they had a 3XL in stock and willing to do an exchange.
Great helmet. Very comfortable and the colors pop. Matches my green KFX 450r perfectly.