Really like these pipes so far. I placed my order on a Monday with an expected delivery that Thursday (3 day free shipping). When I checked the order status the next day, I saw that they were scheduled to be delivered a day early.
The install was pretty simple, but as others have stated, the included directions are not great. I put these on my Shadow Spirit vt750c2 and it now sounds amazing, even with the baffles in. As my girlfriend put it, "it sounds like a real motorcycle."
Everything arrived in good condition, though some of the packing was caught in the baffles. Really pleased with the purchase, the Cruzer pipes, and the customer service.
I would rate this 4.5 stars if it were an option, my only issue being that my order was initially put on hold. I got a voicemail from MotoSport customer service shortly after placing my order stating that my order was on hold. I was able to get a hold of them very quickly when I called back, and was informed that since this was my first purchase with them, was over $200, and had a different shipping address from my billing address, they had to get a verification from my bank that I was the owner of my credit card. Once I got the verification and called them back, they pushed my order through and it shipped same day it was placed.
I can't really blame them for that, since they're trying to prevent my credit card from being used without my knowledge (and reduce the amount of fraudulent orders they receive) and they handled it very quickly, but it was a bit of a hassle and I would have been upset had I not received their call so fast which could have delayed my order.
Overall very pleased with everything.