I just recieved my HBC200 Dual Force. Installation was a breeze even the pairing went well but after pairing I did realize Each Rider or passenger must have their own music source such as a phone or mp3 player, they can not both (rider and passenger) listen to the same music source such as 1 phone. Immediately upon usage I realized the bigest issue. You can't set them up to listen to music and allow the intercom to used and then switch back to music without actually reaching to the unit and first pausing your music then switching to intercom, then when complete reaching to the unit to switch back to music and then un pausing the music. All to just go through the same process to talk to your passenger again next time. I was previously using a ChatterBox and it would allow you to listen to music until the intercom was activated either through a PTT or Vox it would then switch back to music when the conversation was completed. I have spoke with UCLEAR support and they verified this unit will not work that way and requires manually switching between intercom and music by the rider each and every time. This is unacceptable and I'll be returning my units immediately.