I purchased the bar end twist because I bought a bike that had been laid down and the bar ends got all banged up. When I purchased the bar ends from Motosport I had no worries about what I would be getting. I have purchased multiple parts from Motosport and all parts have come in perfect shape and in a timely manner. When I first starting working with Motosports I had questions that needed to be answered. I called the help line number and within 3 minutes someone was on the line to help me. The biggest thing a customer request from a company is customer service and Motosport is first in line. Its nice to know you can get a hold of someone and talk to a real person to ask questions.