We're very happy with this helmet. The price was right, style was great, and the customer service we received was amazing. I must have clicked something wrong while shopping and my child size helmet was changed to adult size. It wasn't a problem. I paid extra for the overnight shipping (because I needed it right away) and it was there first thing the next morning. The rep was very friendly and helpful, and we couldn't be happier. The service ranks right up there with Zappos. Thank you, you have a lifelong customer.