Over 5 months ago
Location: Los Angeles, CA
FOX not too helpful
As these are my 1st pair of MX boots, I am not sure if I am in the wrong to be so disappointed in them and you just understand that you get what you pay for, these are entry level boots after all. I do like the fit and style of the boots, however to me it seemed like they shouldn't be wearing out (hole from kicking over, and tear in leather) as quickly as they have. To already have a huge hole on the bottom seamed pretty weird especially as you can see from the pics these are pretty new boots in my opinion (1 and 1/2 riding seasons old). I am mostly disappointed that FOX never got back to my email I sent them asking about my options (should I buy a new pair, or can I resole these...) This shows me that FOX must not really care to keep me as a customer so instead of upgrading to FOX's new "Instinct" boots, I plan on trying a new brand like Gaerne SG12 or Alpinestars tech10s which get rated well for the top of the line boots ($250-$500 range). Why be loyal to a brand that doesn't seem to appreciate the business? If anyone has advise on a fix for my Comp 5 sole, please let me know as aside from the hole they are perfectly usable still.